Terms and Conditions

Last updated: 30 October 2026

Welcome to Plymouth Cars SW. These Terms and Conditions explain the rules for using our website, browsing our vehicle listings and submitting enquiries about our vehicles and services.

By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

These terms should be read alongside our Privacy Policy and Cookies Policy.

1. About Plymouth Cars SW

This website is operated by Plymouth Cars SW.

• Trading name: Plymouth Cars SW
• Legal entity: Plymouth Cars SW
• Business address: Plymouth
• Email: sales@plymouthcars.co.uk
• Website: https://plymouthcars.co.uk/

References to “we”, “us” and “our” in these Terms and Conditions mean Plymouth Cars SW and the confirmed legal business entity operating the dealership.

2. Use of Our Website

You may use our website to:

• Browse used vehicles advertised for sale.
• View vehicle photographs, specifications and descriptions.
• Submit enquiries about available vehicles.
• Request vehicle viewings and test drives.
• Request information about vehicle valuations.
• Submit part-exchange enquiries.
• Contact our dealership about our services.

You agree to use this website lawfully and responsibly. You must not:

• Use the website for fraudulent, misleading or unlawful purposes.
• Submit false, inaccurate or misleading information.
• Attempt to gain unauthorised access to our website, systems or data.
• Upload malicious software, harmful files or inappropriate content.
• Interfere with the security, operation or functionality of the website.
• Copy, reproduce or commercially exploit website content without appropriate permission.

We reserve the right to restrict access to our website where necessary to protect our business, customers, systems or other users.

3. Vehicle Listings and Information

We aim to ensure that vehicle information published on our website is accurate and up to date.

Vehicle listings may include information such as:

• Vehicle make, model and year.
• Registration and mileage.
• Engine size and fuel type.
• Transmission and body type.
• Vehicle photographs and descriptions.
• Service history and MOT information.
• Vehicle features and equipment.
• Advertised price and availability.

Vehicle information is provided to help customers assess the vehicles advertised. Please contact us to confirm any specification, feature, condition or history information that is important to your purchasing decision.

Vehicle photographs are provided for illustration and identification purposes. Colours, appearance and minor details may vary depending on lighting, photography and display settings.

We recommend inspecting a vehicle in person and reviewing its relevant documentation before making a purchasing decision.

4. Vehicle Prices and Availability

All vehicle prices are displayed in pounds sterling (£).

Prices and vehicle availability may change without prior notice. Vehicles may be sold, reserved or withdrawn from sale at any time.

Although we take reasonable care when displaying prices and vehicle information, occasional errors or omissions may occur.

If we identify an error in a vehicle listing, we will take reasonable steps to correct the information and communicate any material issue to affected customers.

Please confirm the current advertised price, specification and availability with us before arranging a purchase.

A vehicle enquiry, website listing or test-drive request does not by itself constitute a completed vehicle purchase agreement or guarantee that a vehicle will be reserved for you.

5. Vehicle Enquiries and Test Drives

You can contact us through our website to request further information about a vehicle or arrange a viewing or test drive.

Submitting an enquiry does not guarantee vehicle availability, a viewing appointment or a test drive.

Test drives are subject to availability and arrangements confirmed by our dealership.

Before a test drive, we may require:

• A valid driving licence appropriate for the vehicle.
• Verification of your identity and driving eligibility.
• Compliance with applicable insurance requirements.
• Agreement to any reasonable safety and test-drive procedures.

Any additional test-drive requirements will be communicated before the appointment.

Please contact us if you need to change or cancel a scheduled appointment.

6. Vehicle Valuations – Sell My Car

Our Sell My Car service allows you to submit information about a vehicle you may wish to sell.

Information requested may include:

• Vehicle make and model.
• Registration number.
• Year and mileage.
• MOT and service history.
• Vehicle condition.
• Photographs and additional details.
• Your contact information.

Any valuation or indicative price provided following an online enquiry is subject to confirmation and physical inspection of the vehicle.

The final valuation may depend on factors including:

• Actual vehicle condition.
• Verified mileage and registration details.
• Service and maintenance history.
• MOT status.
• Vehicle specification and equipment.
• Outstanding finance or other relevant vehicle restrictions.
• Current market conditions.

Submitting a valuation request does not create an obligation for either party to complete a sale.

Any agreed purchase will be subject to separate confirmation and the appropriate transaction documentation.

7. Part-Exchange Enquiries

We may accept part-exchange vehicles as part of a vehicle purchase, subject to inspection and agreement.

Information submitted through our part-exchange form is used to assess your vehicle and provide an indicative valuation.

Any part-exchange valuation is subject to verification of the vehicle’s condition, mileage, specification, documentation and other relevant information.

The final part-exchange value and any difference payable will be confirmed before a transaction is agreed.

You must provide accurate information about the vehicle, including any known damage, mechanical issues, outstanding finance or other relevant matters.

8. Vehicle Purchases and Deposits

Any vehicle purchase is subject to a separate agreement between the customer and the dealership.

Before completing a purchase, customers should review the vehicle details, agreed price, payment arrangements, collection or delivery arrangements and any applicable additional terms.

If a deposit is requested, the amount, payment method, purpose, reservation period and applicable refund or cancellation conditions must be clearly communicated and agreed in writing before payment is taken.

We will not rely on an unspecified website deposit policy to override any rights you have under applicable consumer protection legislation.

Any agreed purchase terms will be documented separately and will take precedence over general website information where applicable.

9. Vehicle Condition, Inspection and Documentation

We encourage customers to inspect vehicles and ask questions about their condition before purchasing.

Relevant vehicle documentation and information may include:

• V5C registration document information, where applicable.
• MOT status and history.
• Available service records.
• Vehicle history information.
• Number of keys supplied.
• Warranty documentation, where applicable.
• Relevant vehicle specification and equipment.

Any inspection, preparation or vehicle history checks advertised for an individual vehicle will be based on the actual checks or work completed and the supporting records available.

Customers should ask us about any specific condition, history or specification concerns before proceeding with a purchase.

10. Warranty Information

Warranty coverage, where offered, will depend on the individual vehicle and the specific warranty arrangement applicable to that vehicle.

Details of any included or optional warranty, including its duration, coverage, exclusions, claims process and provider, will be provided separately.

Customers should review the relevant warranty documentation before relying on any warranty protection.

Nothing in these Terms and Conditions excludes or limits any statutory rights you may have under applicable consumer protection legislation.

11. Finance Enquiries

Where vehicle finance services are available, they will be subject to the relevant finance provider’s terms, eligibility requirements and approval process.

Submitting a finance enquiry does not guarantee finance approval, an interest rate, a particular repayment amount or the availability of a finance product.

Any finance application, agreement or lending decision will be handled in accordance with the applicable finance provider’s requirements.

Finance information, status disclosures, fees, commission information and representative examples will be provided separately where required and only in accordance with the dealership’s confirmed regulatory permissions and approved arrangements.

Customers should review the relevant finance documentation carefully before entering into a finance agreement.

12. Payments and Payment Security

Any payment relating to a vehicle purchase, deposit or other agreed service must be made using a payment method confirmed by the dealership.

Payment arrangements, due dates and any applicable conditions will be communicated separately as part of the relevant transaction.

Customers should confirm payment instructions directly with our dealership before transferring funds.

We will not be responsible for losses arising from payments made to unauthorised third parties or accounts that have not been confirmed by us, subject to any rights and remedies available under applicable law.

13. Customer Responsibilities

When using our website or submitting an enquiry, you agree to:

• Provide accurate and complete information.
• Ensure that information submitted relates to you or that you are authorised to provide it.
• Keep your contact details up to date where necessary.
• Not misuse website forms or communication channels.
• Not submit false vehicle details or misleading information.
• Respect the rights of other website users and our business.

You are responsible for ensuring that information provided in connection with a vehicle valuation, part-exchange request or purchase is accurate to the best of your knowledge.

14. Intellectual Property

Unless otherwise stated, the content published on this website, including text, graphics, branding, logos, website design and other materials, is owned by or licensed to the relevant rights holder.

You may view and use website content for personal, non-commercial purposes.

You must not reproduce, distribute, modify, publish or commercially exploit website content without obtaining the appropriate permission from the rights holder.

Vehicle photographs and third-party trademarks remain the property of their respective owners where applicable.

15. Third-Party Websites and Services

Our website may contain links to external websites, social media platforms, mapping services or third-party providers.

These links are provided for convenience and information. We do not control the content, availability, security or privacy practices of external websites.

Accessing third-party websites is at your own discretion and subject to their respective terms and policies.

16. Website Availability and Accuracy

We aim to keep our website available and ensure that its content is accurate and current.

However, we cannot guarantee that the website will always operate without interruptions, errors or technical issues.

We may update, modify, suspend or remove website content and functionality when necessary for maintenance, security, business or operational reasons.

We will take reasonable care to correct material errors when they are identified.

17. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so.

In particular, nothing in these terms limits or excludes:

• Your statutory consumer rights.
• Liability for death or personal injury caused by negligence.
• Liability for fraud or fraudulent misrepresentation.
• Any other liability that cannot legally be excluded or restricted.

To the extent permitted by law, we are not responsible for indirect losses arising solely from the use of our website where such losses are not reasonably foreseeable or are otherwise legally excluded.

Nothing in this section affects your statutory rights when purchasing a vehicle as a consumer.

18. Complaints and Customer Support

We aim to provide a professional and helpful service to all customers.

If you have a concern about our website, a vehicle enquiry, a valuation, a purchase or any service provided by us, please contact our dealership so that we can investigate the matter.

You can contact us using the following details:

Plymouth Cars SW
Email: sales@plymouthcars.co.uk
Address: Plymouth

We will review complaints and respond through an appropriate communication channel.

Any applicable finance-related complaints procedure, alternative dispute resolution arrangement or regulatory complaint route will be provided separately where relevant to the service involved.

19. Privacy and Personal Information

When you use our website or submit information through our forms, we may collect and process personal information in accordance with applicable data protection legislation.

Our Privacy Policy explains what information we collect, how we use it, how long we retain it and the rights available to you.

20. Cookies

Our website may use cookies and similar technologies to support functionality, remember preferences and understand website usage.

For further information about the cookies used on our website and how to manage your preferences, please visit our Cookies Policy.

21. Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our services, website functionality, business operations or applicable legal requirements.

Any updated version will be published on this page with a revised last updated date.

We recommend reviewing this page periodically to remain informed about the terms applicable to your use of our website.

22. Governing Law and Jurisdiction

These Terms and Conditions and any non-contractual obligations arising from them shall be governed by the laws of [CONFIRM APPLICABLE UK JURISDICTION].

Any disputes relating to these website terms will be subject to the jurisdiction of the courts of [CONFIRM APPLICABLE UK JURISDICTION], subject to any mandatory consumer rights and legal protections that apply to you.

23. Contact Us

If you have any questions about these Terms and Conditions or require further information about our services, please contact us:

Plymouth Cars SW
Email: sales@plymouthcars.co.uk
Website: https://plymouthcars.co.uk/
Address:  Plymouth